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WISE
WISE is the Cognitive Automation platform that brings Artificial Intelligence into Smart Network processes. It codifies specialist expertise, rules and controls and turns them into repeatable, traceable activities that can be integrated into enterprise systems.
WISE is a plug&play Cognitive Automation solution designed by HPA, Terranova's Artificial Intelligence division. It can be introduced quickly into existing processes and connected to enterprise documents, data and applications. The platform combines Artificial Intelligence models with knowledge bases, rules and proprietary workflows to provide users not only with information, but also with analyses, checks and actions built around the organization's expertise and procedures.
The conversational interface lets users query documents, databases and multiple sources in natural language and obtain clear, contextualized answers with source references. Consultation is only the first level: WISE can codify how specialists work, including the sources to consult, checks to perform, evaluation criteria and outputs to produce, turning them into repeatable cognitive processes.
This is the shift from response to execution: a digital colleague that does not simply know, but applies enterprise expertise consistently and at scale.
WISE is available through a conversational application and as a software module callable via API. It can therefore be adopted in standalone mode or integrated directly into the Smart Network processes already used by operators.
WISE turns enterprise expertise into executable cognitive processes: available 24/7, integrable and governable, it supports people in analysis, verification and execution of operational activities.
From knowledge to action
WISE doesn't simply retrieve information. It applies expertise, rules and controls to automate cognitive activities, including complex ones:
- Queries enterprise documents, data and knowledge bases in natural language;
- Analyzes technical documentation, procedures and regulations and extracts relevant information;
- Compares sources and documents to identify differences, inconsistencies and critical issues;
- Checks completeness, consistency and compliance against checklists, rules and standards;
- Produces reports, documents and structured outputs from structured and unstructured data;
- Orchestrates custom actions and workflows by integrating with enterprise systems.
Why choose WISE for your smart network?
🔵Security and updates
Access and documents are governed through group- and user-level policies; the knowledge base is kept aligned with updated enterprise sources.
🔵Flexibility and integration
Customizable workflows and API integration make it possible to embed WISE into existing enterprise processes and applications.
🔵Traceable execution
Analyses, checks and actions can be documented and made verifiable, supporting governance and audit in industrial and regulated contexts.
🔵Human-in-the-loop
Where human judgment is decisive, WISE supports execution while keeping final control in the hands of specialists.
🔵Cognitive Automation
WISE automates high-value cognitive activities, including complex ones, by applying criteria and expertise defined by the organization. It is not limited to simple or repetitive tasks and can support analyses, checks and processes that require specialist expertise.
🔵Fast implementation and technology independence
The modular, API-based architecture enables shorter implementation times and flexibility across technology providers.
🔵Responses and executions grounded in enterprise sources
WISE uses sources authorized by the organization, cites the references used and applies defined workflows and controls to reduce the risk of responses or actions that are not supported by enterprise knowledge.
WISE enables opportunities
More time for high-value work
By automating cognitive activities such as search, analysis, comparison, verification and output generation, WISE reduces manual workload and lets people focus on decisions, exception management and specialist activities.
Simpler, more consistent processes
Expertise, criteria and procedures can be turned into repeatable, guided workflows. This reduces operational variability, supports onboarding and makes specialist activities more accessible.
Faster, better-informed decisions
WISE connects documents, data and enterprise knowledge and returns contextualized analyses and structured outputs, accelerating understanding of the information needed for operational decisions.
A more effective service
When integrated into channels used by operators, WISE speeds up access to information and can automate the most standardized requests, leaving people the cases where relationship, experience and judgment are decisive.
Our vision of innovation
We have created a collaborative ecosystem based on knowledge sharing, which aims to monitor and evaluate new technologies (AI, but not only), support the process of radical innovation (OI) and develop a network of partners.
Request further information about WISE
Have we sparked your interest? Fill in the form to speak to our experts and identify the cognitive processes that can be automated with WISE!